Supporter Spotlight

Charlotte Puddy

This month, we recognise one of our Supporters, Charlotte Puddy, for her excellent practices and peer support in the Charter.

The Good Landlord Charter is a recognition scheme to put Good Landlords front and centre. We’re selecting Supporters to be spotlighted for their contributions to the rental experience.

Setting the example for landlords

Our Membership & Quality Manager, Charlotte Vale, met with Supporters during one of our workshops to discuss the path to Membership and the future of being a landlord in Greater Manchester.  

The Renters’ Rights Act brings about many changes to the UK housing sector. One of those changes is a shift to all tenancies being a periodic (rolling) structure. Many landlords are left wondering what this means for serving rent increases on a rolling tenancy. We held a Workshop to shed some light on the upcoming changes.

Attendees to the workshop shared their experience of rent increases and the quality of stock available in the region. Supporters expressed concern for the changes to rolling tenancies and how to effectively use section 13 rent increase notices. Charlotte Vale provided advice and guidance about how landlords can get ready for the Renters’ Rights Act and remain compliant with the reforms to UK legislation.  

Charlotte Puddy joined the workshop and has been selected as this month’s Spotlighted Supporter for her contributions to her peers. Charlotte has been a landlord in Greater Manchester for 17 years and manages a portfolio of 550 properties under Abode Property Management NW Ltd. Charlotte discussed with her fellow landlords about Abode's best practices for serving section 13 notices and how she’s responding to Awaab’s law in the private sector.  

Charlotte getting involved with the Charter

Charlotte also came along to the first Network and Learning event, which focused on the Inclusive criteria, with guest speakers on adaptations and supporting vulnerable young tenants. Charlotte said: “I found the event to be really insightful, and it gave me the opportunity to speak to experts and tenants that I don’t normally hear from. I’ve already followed up to explore future opportunities with one of the speakers.”

Charlotte is also an active Supporter of the Charter, as part of the Landlord Advisory Group. This is a group of Supporters who give their time to help shape the work of the Charter. Together with others, Charlotte has helped provide vital insight to the Implementation Unit, advised on how best to design the journey to becoming a Member, and the Networking and Learning offer that the Charter provides to landlords.

By getting involved in the events that the Charter offers to landlords, Charlotte is showing how you can really benefit from the opportunity of being part of the Charter.