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Tenants

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THE GOOD LANDLORD CHARTER

Making Renting Better

The Good Landlord Charter is making renting better for tenants in Greater Manchester. Landlords are registering as Supporters to improve the management of their housing. Meeting all 21 criteria lets landlords become full Charter Members and Good Landlords.

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​The Good Landlord Charter will work to raise renting standards across Greater Manchester by supporting landlords to aim for higher standards than the minimum they are required to meet by law.

 

The Charter is open to all residential landlords, raising expectations of renting across Greater Manchester. This will help tenants find landlords committed to a better renting experience.

Advice and Support

General support

Civil Legal Advice

You might be able to get free and confidential advice from Civil Legal Advice (CLA) as part of legal aid if you’re in England or Wales.

Find a Solicitor

Run by the Law Society, Find a Solicitor is a free service for anyone looking for information about organisations or people providing legal services in England and Wales.

Shelter

Shelter offers one-to-one advice and support services, and personalised help with housing issues and homelessness.

Citizens Advice

Your local Citizens Advice can provide general free, confidential and independent advice and information. Citizens Advice also help in making claims for Universal Credit.

Universal Credit

Apply for Universal Credit to help with your living costs. You may be able to get it if you’re on a low income, out of work or you cannot work.

Entitled to

Entitled To is an independent organisation that offers online benefit calculators.

StepChange Debt Charity

Step Change offers free debt advice, and a range of solutions, tools and resources for people across the UK who are worried about money.

The Bond Board

The Bond Board offers residents in Bolton, Oldham, Rochdale and Wigan a Tenant Advocacy Service. They provide specialist housing advice and support to tenants and landlords in the private rented sector.

Advice and Support

Student support

Manchester Metropolitan University

The Union is an independent charity that supports every student at Manchester Met with housing and other services.

Royal Northern College
of Music

RNCM offers a Health and Wellbeing Hub dedicated to helping students resolve issues, feel safe, be resilient and flourish.

Salford University

Salford Students' Union Advice Centre provides free, impartial, confidential and independent advice, supporting housing for students in Greater Manchester and beyond.

University of Greater Manchester

The University of Greater Manchester offers Student Advisors to support students with housing issues.

University of Manchester

The University of Manchester's Students' Union offers advice for students on a range of issues including housing.

Advice and Support

My Housing Issue Gateway

My Housing Issue Gateway is a free website helping private and social housing tenants resolve their housing problems. The Gateway provides signposting, tailored information, and personalised action plans.

 

Helping people find an appropriate forum for complaints encourages early resolution, access to redress, and knowledge of tenants' rights and options. This platform was built to help tenants navigate the complex solutions & schemes in place for rental issues. ​

SEARCHING

Searching for a Good Landlord Charter Supporter?

Soon you’ll be able to see a full list of our Supporters here.

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BECOME A SUPPORTER NOW

If you are interested in becoming a Good Landlord Charter Supporter, please fill in the Application form. 

 

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