External evaluation

How is the Charter evaluated?

Forever Consulting has been commissioned by the Greater Manchester Combined Authority (GMCA) to lead the independent evaluation of the Good Landlord Charter. The evaluation began in April 2025 and will continue until December 2027. It will assess how well the Charter is being implemented and capture its impact on tenants, landlords, and local communities across Greater Manchester.

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Over the next few years, Forever Consulting will be listening to tenants and landlords’ experiences and gathering evidence to assess what’s working and what could be better. These insights will help improve the Charter in real time.

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How can you have your say?

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Landlords

Forever Consulting is keen to speak to you as an early Supporter of the Charter to understand your motivations behind joining, your experience so far, and any challenges you may have faced as a Supporter. Your feedback will help inform the GMCA and the Implementation Unit's future delivery of the Good Landlord Charter.

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Tenants

Forever Consulting would like to speak to tenants of landlords who have joined the Charter. They want to understand what your renting experience is like – what’s going well and what could be better. These conversations will only take about 15 to 20 minutes and can be done at a time and in a way that suits you.​ ​

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Protecting your privacy

Anything you say during your conversation with Forever Consulting will be completely anonymous and will not be attributed back to you. It’s important for you to know that everything you say will be kept confidential and will not be shared with your tenant, landlord or anyone else outside the research team. Your views will be anonymised and summarised in a report along with the other tenants they will speak to.

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Under the Greater Manchester Good Landlord Charter and Forever Consulting privacy policy, you maintain the right to withdraw your participation from the evaluation.

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How to participate

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Landlords

Please could landlords let us know via this short consent form if you're happy for the Good Landlord Charter to share your email and phone number with Forever Consulting to contact you to arrange a 60-minute online or telephonic call.    

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Tenants

If you’d like to speak to Forever Consulting, please provide your contact details or drop them a message at contact@foreverconsulting.co.uk.

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Thanks in advance for your support. If you have any questions, please get in touch with us or Forever Consulting at contact@foreverconsulting.co.uk.