About Us
The Good Landlord Charter
Development
The Charter was developed through significant engagement and consultation with stakeholders and the public.
Its central features were developed with a coordinating group that met throughout 2023, including social and private tenants, landlords, trade bodies, existing accreditation schemes and industry experts.
GMCA officers worked with the group to develop a proposal for the charter for public consultation, with the consultation taking place at the beginning of 2024.
IMPLEMENTATION UNIT
The Team
The Implementation Unit works with the Greater Manchester Combined Authority, tenants, Charter Supporters, Members, Champions, and other partners to implement the Charter across Greater Manchester.
The Implementation Unit works with landlords across Greater Manchester who have registered as Supporters of the Good Landlord Charter. We provide advice, information, and support to help Supporters meet the standard to become full Charter Members.
The Implementation Unit is operated on behalf of The Greater Manchester Combined Authority by The Dispute Service [TDS], which operates tenancy deposit schemes across the UK.
THE GOOD LANDLORD CHARTER
The Good Landlord Charter’s Implementation Unit is operated by the TDS Group, which operates tenancy deposit protection and dispute resolution schemes across the UK. The Implementation Unit is working in partnership with The Property Ombudsman which provides Ombudsman and redress services in property and other sectors across the UK. Both TDS and TPO are not-for-profit organisations.
Our Team
The team are here to help with any enquiries you may have. Please contact us at info@gmgoodlandlord.org.uk
Tom Fisher
Head of Good Landlord Charter Unit
Claire Vibert
Network and Learning Manager
Safrash Ejoh Ellis
Project Support Coordinator
Charlotte Vale
Membership & Quality Manager
Grace Elwood
Membership & Quality Coordinator
Victoria Aybar
Membership & Quality Coordinator
Indie Mancini
Marketing Manager
Randy Broadbelt
Digital & Communications Executive
Governing Board
The Governing Board provides oversight on the delivery of the Charter, guidance on the activities of the Implementation Unit, and contributes policy insights and proposals.
The Governing Board acts as a champion for Good Landlords, strategically driving the Charter forward to deliver the outcomes and benefits for all renters across Greater Manchester. The board is chaired by the Greater Manchester Combined Authority.
